The health insurers’ AstroTurf.

As I noted earlier this week, the health insurance industry's Campaign for an American Solution  launched a "listening tour" on July 22 "to facilitate conversations about how to expand health care coverage to each American, reduce costs and increase the quality of care." How hard are the insurers listening? About as hard as they listen when you ask them to reconsider after they've denied your claim. On its Web site, the campaign invites citizens to "call us with your ideas at 800-289-1136." But when I phoned that number today, I got the following message: "Thanks for calling the Coalition for an American Health Care Solution. No one is available to take your call right now, so please leave your name and number and a short message. Thank you!" The recording didn't even bother with the usual (and usually insincere) promise that "someone will get back to you."

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